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  1. LOOK Cycle
  2. Online purchases

Online purchases

Online orders

  • In which countries can I purchase LOOK products online?
  • Which products are available for online purchase?
  • How can I edit or cancel my order?
  • What are the available payment options ?
  • Are online payments secure?
  • My payment was refused

Delivery

  • What delivery options are available?
  • How can I track my order and delivery?
  • What are the average delivery times?
  • How much are the delivery costs?
  • I didn't receive my order, what can I do?
  • How does delivery to a retailer work?
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Returns

  • What are the return and refund terms ?
  • How do I return a product that was purchased online?
  • How long do I have to return a product?
  • Who covers the cost of the return?
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