Submit a request
In which countries can I purchase LOOK products online?
How can I edit or cancel my order?
What are the available payment options ?
Are online payments secure?
My payment was refused
What delivery options are available?
How can I track my order and delivery?
What are the average delivery times?
How much are the delivery costs?
I didn't receive my order, what can I do?
How does delivery to a retailer work?
See all 7 articles
What are the return and refund terms ?
How do I return a product that was purchased online?
How long do I have to return a product?
Who covers the cost of the return?