How long do I have to return a product? LOOK Client Service February 20, 2020 15:15 Updated You have 14 days after receiving your order to inform us that you wish to return an item. Please use the "Online order" form. Related articles How do I return a product that was purchased online? Who covers the cost of the return? After changing my shoes, I have noticed noise coming from my pedals; what can I do? How to update the software of my pedals? Can I change retailer or must I return to my original retailer?