How to Benefit from Crash Replacement?

LOOK Client Service

Updated December 05, 2025 11:03

If you are registered in the LOOK+ Program within 30 days after purchase, you also benefit from our Crash Replacement advantage.

After an accident or crash, two options are available to you.

Report a crash to our Customer Service at the following link.
- Fill out the contact form with all the required information.
- Be sure to provide your purchase invoice and photos of the damage.
Open a case with one of our authorized dealers.
- Be sure to provide your purchase invoice.
- Provide your product to our dealer for analysis.

Subsequently, our Customer Service will contact you as soon as possible to follow up on your case. We are committed to providing you with a quick and effective response, taking into account all the information you have provided. Our team is dedicated to supporting you throughout the process to ensure a satisfactory resolution of your request.