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  1. LOOK Cycle
  2. Customer Service
  3. Warranty

Warranty

  • How do I register and activate the warranty extension of my frame / bike?
  • How do I register and activate the warranty extension of my pedals?
  • I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by warranty?
  • I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by the lifetime warranty?
  • I have bought, or I am going to buy, a second-hand LOOK frame / bike and the inital owner did not register it. Can I register it and benefit from the lifetime warranty?
  • I bought my LOOK product in a retail store, can I return it directly to you?
  • Can I change retailer or must I return to my original retailer?
  • Where can I find the serial number of my frame / bike?
  • Where can I find the serial number of my pedals?
  • I can't register my pedals because I don't have the serial number
  • How can I check that the LOOK bike or frame is authentic?
  • What is the warranty period for LOOK frames?
  • What is the warranty period for LOOK pedals?
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