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LOOK Cycle
Customer Service
Customer Service
Warranty
How do I register and activate the warranty extension of my frame / bike?
How do I register and activate the warranty extension of my pedals?
I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by warranty?
I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by the lifetime warranty?
I have bought, or I am going to buy, a second-hand LOOK frame / bike and the inital owner did not register it. Can I register it and benefit from the lifetime warranty?
I bought my LOOK product in a retail store, can I return it directly to you?
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Maintenance
After changing my shoes, I have noticed noise coming from my pedals; what can I do?
Is it possible to drill the fork of a track bike?
How do I take care of my LOOK bike?
I am looking for spare parts
Manual & Mounting Instructions
Where can I find the product user manual?
I want to service or adjust my product but I'm not sure what to do
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