Customer Service
Warranty
- How do I register and activate the warranty extension of my frame / bike?
- How do I register and activate the warranty extension of my pedals?
- I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by warranty?
- I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by the lifetime warranty?
- I have bought, or I am going to buy, a second-hand LOOK frame / bike and the inital owner did not register it. Can I register it and benefit from the lifetime warranty?
- I bought my LOOK product in a retail store, can I return it directly to you?