Customer Service

Warranty

• How do I register and activate the warranty extension of my frame / bike?
• How do I register and activate the warranty extension of my pedals?
• I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by warranty?
• I have bought, or I am going to buy, a second-hand LOOK frame / bike. Is it covered by the lifetime warranty?
• I have bought, or I am going to buy, a second-hand LOOK frame / bike and the inital owner did not register it. Can I register it and benefit from the lifetime warranty?
• I bought my LOOK product in a retail store, can I return it directly to you?
• See all 13 articles

Maintenance

• After changing my shoes, I have noticed noise coming from my pedals; what can I do?
• Is it possible to drill the fork of a track bike?
• How do I take care of my LOOK bike?
• I am looking for spare parts

Manual & Mounting Instructions

• Where can I find the product user manual?
• I want to service or adjust my product but I'm not sure what to do