Submit a request
Do you sell any second-hand products?
Where can I physically browse LOOK products?
How do I find an authorized LOOK retailer?
I would like to order a product but my size is no longer available. When will I be able to order?
What happens if an item is out of stock?
Bikes & frames
Can I order a bike with a different setup than the one on the website?
I am hesitating between two frame sizes, what can I do?
Can I test ride a LOOK bike?
How does LOOK apparel size?
How do I best care for my LOOK apparel?
I have different leg lengths, can I buy extra compensation spacers?
Do the pedals come with cleats?
What is the pedal stack height?
What is the Q-factor of my pedals?
Can I ajust the tension on pedals featuring a spring system?
Can I adjust the tension on my KEO BLADE pedals featuring blades?
What is the difference between the three different-colored cleats (red - grey - black)?
I would like to know the spare parts from EXAKT pedal
How can I pair my right pedal with my left pedal?
How do I use the ZWIFT mode?
How can I recharge my pedals?
How to update the software of my pedals?
See all 12 articles
What are the differences between the 2 types of X-TRACK cleats?