You are responsible for registering your product online. You will need a personal LOOK account to do so. Here are the steps to create one:
Please use one of the two options below:
- Go to the “Warranty registration” page on our website ;
- Scan the serial number QR code, which is located on the underside of the downtube, near the bottom bracket. This will take you directly to the « Warranty registration » page on our website.
Once you have created your account and are logged in:
- Enter the serial number and click “send”;
- If your serial number is accepted, you will be redirected to the registration form
- If your serial number is refused, please contact us using the “Warranty” form